1.1. Price and Product Structure Setup

• Set up and update product prices according to business strategy.
• Configure combo programs, bulk purchase offers, and gift-with-purchase deals.

1.2. Build and Implement Promotional Programs

• Register and monitor platform promotional programs.
• Create discount codes, vouchers, flash sales, and internal campaigns by phase.

1.3. Customer Management and Care

• Reply to messages and respond to customer reviews on the platform.
• Handle complaints, returns and ensure good shopping experience for customers.

1.4. Daily Order Coordination

• Track order status, work with warehouse and shipping departments to ensure delivery schedule.
• Resolve issues related to returned, wrong, or missing orders.

1.5. Store Content and Decoration Management

• Update product information, write descriptions, categorize products.
• Design or coordinate banner, cover photo, product image design for each campaign.

1.6. Advertising and Livestream Operations Management

• Monitor and optimize platform advertising budget and effectiveness.
• Plan and coordinate livestream and re-live activities on platforms like TikTok, Shopee Live, etc.
• Support content creation, gifts, and game activities during live if needed.

1.7. Working Hours

• Work from Monday to Friday and Saturday morning weekly